FAQ

Frequently Asked Questions

  1. How can I join a tournament?

To join a tournament, simply visit the “Tournaments” section on our website, select the one you want to participate in, and click “Join Now.” You’ll need to register or log in to your account to confirm your participation.

  1. Are the tournaments free to enter?

Some tournaments are free to enter, while others may require a small entry fee. The entry fees for each tournament are listed on their respective pages. The prize pool for each tournament varies depending on the entry fees and the number of participants.

  1. How do I earn prizes in tournaments?

Prizes are awarded to the top players based on their performance in the tournament. Details about prize distribution are provided on the tournament page, and winnings are transferred to your account upon completion of the event.

  1. How can I improve my chess skills on this platform?

We offer a variety of resources, including tutorials, expert coaching, and real-time game analysis. Participate in our weekly tournaments to test your skills and improve by learning from the feedback provided by our system and coaches.

  1. Is it safe to play on your platform?

Yes, we take security seriously. Our platform uses advanced encryption and other security measures to ensure your data and funds are protected. We also guarantee fair play in all tournaments, ensuring a secure and trustworthy environment for all players.

  1. What do I do if I encounter a problem during a game?

If you encounter any issues during your game or tournament, you can contact our support team through the “Help & Support” section. We provide 24/7 customer support to assist with any technical issues.

  1. Do you have chess resources for beginners?

Absolutely! We offer resources tailored for players of all skill levels. From beginner guides to advanced strategies, our platform provides valuable tools and tips to help you become a stronger player.